Customer Care Consultant

Join Australia's leader in sustainable, total waste management solutions.

About Us

Join us at Cleanaway and contribute to making a sustainable future possible, together.

We transform waste into resources and renewable energy. When you start to think of waste as a resource, it opens a world of possibilities. As a high growth, ASX listed organisation with over 10,000 employees, our goal is to be recognised by our customers as the most innovative and sustainable waste management company with industry leading Health, Safety and Environment (HSE) performance. We are Australia's largest company in this sector, providing essential services to millions of customers and communities nationally.

Join Cleanaway as a Customer Care Consultant on a six-month fixed-term contract. You'll play a vital role in delivering exceptional service to our customers every day. In this fast paced role, you'll respond to customer queries in a timely and professional manner, ensuring issues are resolved efficiently and to the highest standard. You'll collaborate closely with operations and administration teams to ensure seamless service delivery, accurate documentation, and outstanding customer satisfaction.

You're an organised and proactive professional with strong communication and problem solving skills. You enjoy building relationships, providing solutions, and creating a positive experience for every customer interaction. You bring:

• Experience in a customer service or office environment
• Excellent time management and attention to detail
• A confident, solutions focused approach and a genuine passion for helping others

If you thrive in a team environment and want to make a real impact in a business that cares about people and the planet, we'd love to hear from you.

• Hybrid Flexibility: We know flexibility is important, so we have a hybrid model to suit!
• Supportive and safe work environment
• Great company benefits: Employee share program, company discounts, salary packaging, flu vaccinations, EAP, discounts on private health insurance and more.

Our Process

Our recruitment process involves a number of checks including, but not limited to, criminal history, medicals, drug & alcohol testing, as well as verification of qualifications, licences and right to work status. All internal applicants will receive a notification within 2 weeks of the closing date of this advertisement. We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples. We also welcome candidates of all ages, abilities, gender identities, experiences (including veterans), and cultural backgrounds. If you require any adjustments during the recruitment process, please contact us by emailing . Join us on our exciting journey towards a sustainable future.

Applications close: 13 Nov 2025 AUS Eastern Daylight Time

Servicing our customers and communities across Australia with a focus on safety and quality.

330 sites
including
130 EPA Licensed Sites

Allow us to partner with customers large and small to help them achieve their sustainability goals.

6100+ Vehicles (Includes heavy and light road vehicles, site based industrial vehicles and trailers)

With one of the largest national fleets and a network of prized assets, we can service every corner of Australia.

ASX100 listed.

Strong performance doesn't just benefit investors it means we can provide surety to customers and our team.

242GWh generated in FY23.

Just one of the ways we're making a sustainable future possible.