Credit & Risk Administrator

Watermelon Ecosystem is a leading food supply ordering platform and a powerful foodservice software designed for Food & Beverage buyers and sellers. Our mission is to optimize the food supply chain by providing a seamless eProcurement solution that connects top suppliers through an all-inclusive marketplace. By streamlining product purchases and managing orders and invoices, Watermelon enables complete visibility and control over finances and inventory. We are looking for professionals passionate about food and technology to help shape the future of the F&B industry.

The Credit & Risk Administrator will provide administrative and operational support to the Credit & Risk team in onboarding, documentation, and risk monitoring activities. This role ensures that all credit and compliance documentation is accurate, complete, and properly recorded across systems, contributing to the efficiency and control of Watermelon's fintech lending and trade finance operations.

It's an ideal entry-level role for a detail-oriented and organized individual with strong administrative or back-office experience in a financial or fintech environment.

• Collect and organize KYC documents, trade licenses, TRNs, ownership certificates, and financial statements from clients.
• Verify completeness and formatting of all submissions before sending to the Credit & Risk Associate for review.
• Upload and maintain accurate digital records in Zoho CRM, shared drives, and internal credit systems.
• Track pending documents and follow up with clients or internal teams to ensure timely completion of onboarding.

• Schedule and prepare documentation for Credit Committee meetings.
• Maintain trackers for onboarding status, risk file updates, and customer communications.
• Assist in preparing standardized templates (credit files, approval forms, internal memos).
• Handle filing, scanning, and organization of agreements and insurance documents (e.g., ECI submissions).
• Input transaction and payment data for credit monitoring dashboards.
• Support the Credit & Risk Associate in updating the Risk Register, Portfolio Tracker, and overdue accounts.
• Generate basic reports on credit applications, limits, and outstanding documentation.
• Ensure consistent data hygiene and alignment across all systems (CRM, finance, and risk).

• Coordinate with Sales, Finance, and Compliance teams to collect missing information or clarify onboarding details.
• Support audit preparation by organizing required files and correspondence.
• Help with policy version control and archiving approved documents.

• Diploma or bachelor's degree in business administration, Accounting, or related field.
• 1-2 years' experience in administration, credit operations, or documentation - preferably in a financial institution, fintech, or corporate credit team.
• Familiarity with KYC/AML documentation and business licensing processes in the UAE is a plus.
• Basic Excel and document management skills (Google Sheets, Zoho, or similar).
• Excellent organizational skills and attention to detail.
• Fluent in English (Arabic is an advantage).
• Highly organized and reliable.
• Strong communication and follow-up skills.
• Detail-oriented and process-driven.
• Discreet with handling confidential information.
• Comfortable working in a fast-paced, compliance-heavy environment.