Community Outreach Manager

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UpStar is an AI-powered, skill-first career marketplace that helps job seekers identify their current skills, close learning gaps, and connect with the right opportunities, while enabling employers to access pre-validated, role-fit talent faster.

Our mission is simple, Match Better, Grow Faster.

We are building an intelligent ecosystem powered by automation that turns hiring into a clear problem-to-solution journey. UpStar's community extends this mission by helping early-career professionals in technical roles navigate the skills, certifications, and connections they need to grow, with an initial focus on cloud and cybersecurity.

Role Overview

We are looking for a Community Outreach Manager to shape and grow the UpStar Community, online and offline, and build a hub for discussions, insights, and learning around cloud and cybersecurity careers across SEA (with reach into MENA).

This is a 3-month remote contract role (extendable). You will work closely with Product and Growth to design and execute community strategies that bring UpStar's mission to life, sparking conversations around career acceleration, skills intelligence, and guided learning journeys.

Key Responsibilities Community Building and Engagement

• Build and nurture UpStar's online community across LinkedIn, Discord, Reddit, and other relevant channels.
• Initiate and moderate discussions focused on early-career cloud and cybersecurity growth.
• Run community programs such as Q&A threads, AMAs, polls, learning challenges, and content series.
• Identify trending topics, certifications, role pathways, and hiring signals relevant to early-career talent across SEA and MENA.
• Identify and engage partners such as universities, training providers, student groups, and professional communities.
• Conduct outreach and partner meetings (online and in person where applicable) to explore collaboration opportunities.
• Maintain partner communication cadence, share materials, and support long-term collaboration.

Content and Campaign Execution

• Create and coordinate community content and outreach assets, blogs, short posts, infographics, simple decks, and community announcements, in collaboration with Product and Growth.
• Translate UpStar's value into clear community-led campaigns that drive participation and trust.

Insights and Reporting

• Collect community insights and feedback, share learnings with the internal team, and propose improvements to engagement and product experience.
• Track engagement metrics (growth, activity, retention, partner pipeline) and iterate on what works.

Preferred Skills and Qualifications

• Currently pursuing or recently completed a degree in Communications, Marketing, Business, or a related field, equivalent experience is also welcome.
• Strong written and verbal communication skills in English, Arabic or Bahasa is a plus.
• Comfortable with outreach, follow-ups, and presenting to partners.
• Interest in career development, cloud computing, cybersecurity, or early-career talent ecosystems.
• Understanding of how online communities grow and sustain engagement.
• Familiarity with community and productivity tools like LinkedIn, Discord, Slack, Notion, Hootsuite, or similar.
• Organized, creative, proactive, and able to execute independently in a fast-paced startup environment.

What You'll Gain

• Hands-on experience building a tech community from the ground up in an early-stage startup.
• Exposure to AI-driven HRTech, EdTech, and career acceleration ecosystems.
• Opportunity to work closely with product and growth leadership and engage with industry mentors.
• Certificate of Completion and a strong performance-based reference letter.
• Potential pathway into a future role in UpStar's Growth or Partnerships team.

What Success Looks Like

By the end of the contract, you will have:

• Built an active digital community of early-career professionals across SEA (and expanding into MENA).
• Established a consistent rhythm of discussions and learning threads around cloud and cybersecurity roles.
• Helped position UpStar as a trusted, skill-first career marketplace for high-demand technical roles.
• Built a visible pipeline of university and ecosystem partners for ongoing collaboration.

How to Apply

Send your resume and a short note on why community building around career growth excites you to with the subject line: Community Outreach Manager, UpStar (Remote)

Seniority level

• Internship

Employment type

• Contract

Job function

• Other
• Human Resources Services