Community Operations Specialist
Community Operations Specialist
- 1 Vacancy
- 12 Views
Offer Salary
Attractive
For Freelance
No
Job Description
Community Operations Specialist (Crypto KOL Traffic Conversion) Location: Dubai Job Description: We are seeking a Community Operations Specialist to manage and convert user traffic from KOLs and commu...
Community Operations Specialist (Crypto KOL Traffic Conversion)
Location: Dubai
Job Description:
We are seeking a Community Operations Specialist to manage and convert user traffic from KOLs and communities. This role focuses on guiding users through the conversion funnel - from joining the community to completing in-app registrations and transactions. You'll design engaging community activities, optimize user retention, and collaborate closely with BD and marketing teams.
Key Responsibilities:
- Manage and retain user traffic from KOLs or partner communities through Telegram, Discord, and other social channels.
- Drive users through the full conversion process - from joining groups registering downloading the app completing transactions.
- Design and execute community engagement events (e.g., Q&A sessions, giveaways, airdrops, and task-based campaigns) to improve retention and conversion rates.
- Maintain community activity, answer user questions, and ensure smooth onboarding for new users.
- Track and analyze community data related to KOL activities, providing timely feedback and optimization suggestions.
- Produce regular community operation reports, covering key metrics such as user growth, engagement, retention, and conversion.
Qualifications:
- 1+ year of experience in community or user operations; experience in the crypto or Web3 industry is highly preferred.
- Strong familiarity with Telegram and Discord community engagement strategies.
- Excellent execution and user service mindset; able to handle KOL-driven traffic efficiently.
- English proficiency (both spoken and written).
- Data driven, with the ability to identify insights and propose data based optimization plans.
- Associate
- Full time
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Job Overview
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Location
Dubai, United Arab Emirates
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Offered Salary
Attractive
-
Industry
Other -
Date Posted
3 weeks ago