Community Manager

Community Manager

  •   1 Vacancy
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Job Description

Job Title Community Manager Location Dubai, UAE Department Property / Community Management Reports To Head of Operations / Property Director Job Objective The Community Manager oversees day-to-day ope...

Job Title

Community Manager

Location

Dubai, UAE

Department

Property / Community Management

Reports To

Head of Operations / Property Director

Job Objective

The Community Manager oversees day-to-day operations of residential and commercial properties, ensuring a high level of tenant and owner satisfaction. The role focuses on building strong relationships, resolving issues efficiently, and maintaining compliance with regulatory requirements.

Key Responsibilities
  • Serve as the primary point of contact for tenants, owners, and vendors, ensuring timely and effective resolution of inquiries and concerns.
  • Supervise and coordinate maintenance teams, vendors, and support staff to ensure smooth property operations.
  • Implement and monitor building management procedures, policies, and compliance with RERA regulations and Mollak system requirements.
  • Maintain accurate records of tenant and owner interactions, service requests, and resolutions.
  • Plan and execute tenant engagement initiatives to foster a positive community environment.
  • Identify operational improvements and elevate unresolved issues to senior management.
  • Prepare reports, dashboards, and updates for management on property performance and tenant satisfaction.
Requirements
  • Minimum 5 years of experience with building management companies in Dubai.
  • Excellent communication and interpersonal skills.
  • Strong problem solving abilities with a proactive approach.
  • Commitment to providing outstanding customer service.
  • Excellent knowledge of MS Office.
  • In-depth understanding of RERA regulations, Mollak system, and related compliance requirements.
  • Ability to work independently and lead a team effectively.
Skills & Competencies
  • Customer centric mindset with high professionalism.
  • Strong organizational and multitasking skills.
  • Attention to detail and accuracy in documentation.
  • Ability to handle complex tenant/owner situations with diplomacy.
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