Community Manager
Community Manager
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Job Description
Job Title Community Manager Location Dubai, UAE Department Property / Community Management Reports To Head of Operations / Property Director Job Objective The Community Manager oversees day-to-day ope...
Community Manager
LocationDubai, UAE
DepartmentProperty / Community Management
Reports ToHead of Operations / Property Director
Job ObjectiveThe Community Manager oversees day-to-day operations of residential and commercial properties, ensuring a high level of tenant and owner satisfaction. The role focuses on building strong relationships, resolving issues efficiently, and maintaining compliance with regulatory requirements.
Key Responsibilities- Serve as the primary point of contact for tenants, owners, and vendors, ensuring timely and effective resolution of inquiries and concerns.
- Supervise and coordinate maintenance teams, vendors, and support staff to ensure smooth property operations.
- Implement and monitor building management procedures, policies, and compliance with RERA regulations and Mollak system requirements.
- Maintain accurate records of tenant and owner interactions, service requests, and resolutions.
- Plan and execute tenant engagement initiatives to foster a positive community environment.
- Identify operational improvements and elevate unresolved issues to senior management.
- Prepare reports, dashboards, and updates for management on property performance and tenant satisfaction.
- Minimum 5 years of experience with building management companies in Dubai.
- Excellent communication and interpersonal skills.
- Strong problem solving abilities with a proactive approach.
- Commitment to providing outstanding customer service.
- Excellent knowledge of MS Office.
- In-depth understanding of RERA regulations, Mollak system, and related compliance requirements.
- Ability to work independently and lead a team effectively.
- Customer centric mindset with high professionalism.
- Strong organizational and multitasking skills.
- Attention to detail and accuracy in documentation.
- Ability to handle complex tenant/owner situations with diplomacy.
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