Commercial Associate Freelance

We're Fever, the world's leading tech platform for culture and live entertainment. Our mission is to democratize access to culture and entertainment through proprietary, data driven technology that revolutionizes how people engage with live events. Over 300 million people in 40+ countries use our platform every month to discover unforgettable experiences while event creators leverage our tools to scale, innovate, and reach new audiences.

As Commercial Associate for Dopamine Land Dubai, you will drive the B2B area focused on special events, group bookings and private experiences. You'll manage inbound and outbound sales opportunities, handle customer calls, close deals for birthday celebrations and corporate or private events, and support the reporting and analysis of customer feedback.

• Manage B2B sales inquiries (both inbound and outbound) for Dopamine Land Dubai.
• Handle customer calls and emails, from first contact to booking confirmation.
• Close deals for group visits, birthday celebrations and privatizations.
• Provide personalized customer care, ensuring every interaction reflects Fever's high service standards.
• Collect and analyse feedback to identify areas for improvement and share insights with management.
• Support reporting processes and help structure key performance metrics for the Fever for Business channel.
• Collaborate with the marketing and operations teams to align communication and optimise visitor satisfaction.

• 2-3 years experience in sales, customer service or commercial roles, ideally in hospitality, events or entertainment.
• Strong communication and interpersonal skills, written and verbal in English. Arabic is a plus.
• Proactive attitude with a problem solving mindset and attention to detail.
• Good analytical ability to interpret customer data and feedback.
• Comfortable managing multiple priorities and adapting to fast changing scenarios.
• Proficiency with CRM software and productivity tools such as Excel or Google Sheets.

Full time, entry level role based in Dubai, UAE. Competitive salary and benefits package, flexible working hours, opportunities for career growth, and a culture that celebrates diversity and inclusion.

Fever is committed to creating an inclusive and diverse workspace where every background and idea counts. We encourage everyone to apply, regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. If you require any accommodation during the selection process, please contact our Talent team.

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