Collections advisor

  • Job Reference: 1108699117-2
  • Date Posted: 8 September 2023
  • Recruiter: Search Consultancy
  • Location: Glasgow
  • Salary: On Application
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent

Job Description

Collections Advisor - Permanent, Full Time, 35 hours
Monday to Friday between 8 am and 6 pm (some Saturday work may be required in the future)

Salary 24,000 - 28,000 (dependent upon experience) plus monthly performance-based Collections Bonus

The Company

My client are a financial services company based in Finnieston, Glasgow that provides consumer finance and loan servicing solutions for clients in the Education and Training sector and they have recently expanded into the Motor Finance sector. The business is entering a further period of expansion and they now have fantastic opportunities for experienced Telephone Collections Advisors to join thier business.

The Role

You'll be responsible for contacting customers by telephone to arrange the repayment of outstanding debts. You'll be able to engage with customers and will have strong negotiation and influencing skills together with excellent customer service skills. You'll have at least 12 months experience working within a telephone collections role together with a proven track record of delivering results.

The Package

In return my client offer a great working environment (currently trialling Hybrid working and working from home on a Monday and Friday) a competitive salary (and performance related monthly Collections Bonus Scheme), excellent benefits including 25 days annual leave, 8 Public Holidays and a 10% Employer contribution to your Group Personal Pension Plan (service related)

If you have collections experience this is a great opportunity. Apply ASAP for immediate consideration

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.