Client Services Manager, Business Banking.RBU - Burjuman - Dubai - BB Customer Service & Qualit ...
Client Services Manager, Business Banking.RBU - Burjuman - Dubai - BB Customer Service & Qualit ...
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Join to apply for the Client Services Manager, Business Banking.RBU - Burjuman - Dubai - BB Customer Service & Quality.Retail Banking Group role at Mashreq Responsibilities Managing service needs of...
Join to apply for the Client Services Manager, Business Banking.RBU - Burjuman - Dubai - BB Customer Service & Quality.Retail Banking Group role at Mashreq
Responsibilities- Managing service needs of walk-in SME customers. To ensure that SE Account Manager's involvement in operational issues is brought to minimum level
- Execution of maintenance activities including KYC handling and Compliance related activities and exception handling
- To ensure 'superior customer service' delivery and being the single point of contact for SE AM's handling all escalated and complex customer complaints effectively in a timely manner
- Maximize cross-sell opportunities by referring the leads to the SE Account Manager
- Entry level
- Full-time
- Other
- Banking
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