Client Services Manager - ADGM
Client Services Manager - ADGM
- 1 Vacancy
- 8 Views
Offer Salary
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For Freelance
No
Job Description
About the Client Our client specializes in providing tax and structuring advice, fiduciary services, company formation, residency, compliance & regulatory, and administrative services to private clien...
Our client specializes in providing tax and structuring advice, fiduciary services, company formation, residency, compliance & regulatory, and administrative services to private clients, family offices, corporates, and financial institutions. They are a boutique advisory firm offering advice to individuals and companies based in or moving to the UAE.
Key Responsibilities- Act as the primary relationship manager for an assigned portfolio of clients
- Serve as the first point of contact for queries, escalations, and service delivery matters, ensuring professional and timely responses.
- Lead client onboarding processes, ensuring regulatory compliance and smooth integration.
- Oversee delivery of services including company formation, renewals, amendments, residency and visa processing, fiduciary support, and concierge services.
- Coordinate with internal teams (legal, tax, compliance, operations) to ensure seamless execution of client mandates.
- Collaborate with business development and advisory teams to provide tailored solutions.
- Ensure compliance with KYC, AML, and internal regulatory requirements.
- Review and approve complex onboarding cases with compliance and risk teams.
- Oversee issuance of engagement letters, invoices, and documentation while maintaining accurate client records.
- Drive initiatives to digitize workflows and improve operational efficiency.
- Identify process gaps and implement enhancements in collaboration with leadership.
- Leverage technology to optimize client service delivery.
- Lead and mentor the Client Services team
- ADGM experience is key
- Education: Bachelor's degree in Business, Law, Finance, or related field; certifications in compliance, corporate services, or project management preferred.
- Experience: 7-10 years in client-facing roles within corporate, professional, or financial services, with exposure to UHNWIs, family offices, and corporates.
- Strong knowledge of UAE company formation, residency, compliance, and fiduciary services.
- Familiarity with CRM systems and digitization initiatives.
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Job Overview
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Location
Dubai, United Arab Emirates
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Offered Salary
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Industry
Other -
Date Posted
2 weeks ago