Client Partner - Grocery

Mid-Level, Full-Time, Dubai, United Arab Emirates, Deliveroo

As a Client Partner - Grocery, you will manage a portfolio of our largest and most strategic grocery partner relationships. You will develop and execute joint plans with those partners, drive long term mutual growth, and lead a small team of Account Managers who support day to day operations and insight generation.

• Lead a team of Account Managers to pitch, negotiate, and onboard new grocery partners onto the platform.
• Define and execute joint business plans for your portfolio of grocery partners, ensuring that Deliveroo is the preferred partner of choice.
• Deliver Deliveroo's annual objectives for your partner portfolio by tracking plan implementation, controlling expenditure, and identifying interventions to course correct where under performing.
• Work cross functionally to maximise the potential of your accounts.
• Own the contract negotiation and renewal process with your grocery partners to agree on terms that unlock mutual value.
• Create an inclusive, multi functional team culture that drives engagement and high performance.
• Support Deliveroo's business leaders in setting the longer term commercial strategy and partner value proposition for the relevant grocery segments.

• Minimum of 5 years of experience leading an account management, business development/new business, or commercial team.
• Experience in the grocery industry is required.
• Must demonstrate a successful track record of revenue growth in account facing roles, including new business development.
• Ability to define and implement a B2B partner focused plan, developing creative solutions to complex problems.
• Strong structured communication skills, with a clear aptitude for listening and responding to customer needs, adapting and engaging different audiences.
• Experience in managing a complex partner or portfolio of partners, including high value commercial negotiations.
• A team player who can get the best from a multi functional team, with a win win/can do attitude.

• Competitive salary and annual bonus.
• Healthcare, well being, and parental leave.
• Pensions and generous annual leave allowances.
• Time off to support a charitable cause of your choice.

Dubai, United Arab Emirates

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops, and riders.