Business Specialist - AI - Abu Dhabi Commercial Bank

Join Abu Dhabi Commercial Bank (ADCB) as a Business Specialist focused on artificial intelligence (AI) initiatives. ADCB is a leading UAE bank committed to innovation, diversity, and excellence.

As a Business Specialist - AI, you will collaborate with stakeholders across ADCB to define, design, and deliver AI-driven products and solutions. The role bridges business strategy, technology, and regulatory compliance, ensuring that AI initiatives align with ADCB's digital transformation objectives.

• Collaborate with stakeholders to gather and document business requirements for AI-driven products and enhancements.
• Translate complex business needs into clear, actionable AI system specifications, including data inputs, model outputs, and performance metrics.
• Identify opportunities for AI automation and predictive analytics to improve business processes.
• Work with Data Scientists and ML Engineers to ensure feasibility and alignment of AI solutions with business goals.
• Facilitate workshops and interviews to uncover hidden needs and validate AI use cases.
• Define and review AI-specific test strategies, including model validation, bias detection, and performance benchmarking.
• Support UAT and QA teams in testing AI features, ensuring models meet accuracy, fairness, and compliance standards.
• Monitor AI model behavior during testing cycles and escalate anomalies or ethical concerns.
• Assist Project Managers with documentation, approvals, and tracking of AI-related deliverables.
• Ensure traceability between business requirements and AI model outputs throughout the project lifecycle.
• Develop user manuals tailored to AI product interfaces and decision-support tools.
• Conduct knowledge sharing sessions to help users understand AI outputs, confidence scores, and limitations.
• Promote responsible AI usage by educating stakeholders on model interpretability and ethical considerations.
• Gather feedback from end users to improve AI product usability and adoption.
• Support change management initiatives to integrate AI solutions into existing workflows.
• Ensure AI solutions comply with internal policies and regulatory standards.
• Collaborate with compliance and risk teams to align AI systems with regulatory requirements.
• Maintain documentation of AI models, including versioning, audit trails, and decision logic.
• Contribute to the development of standard operating procedures for AI lifecycle management.
• Continuously review and improve business analysis processes to support agile AI development.

• At least 4 years of experience in business analysis or AI-related roles within financial services or a similar industry.
• Skilled in process improvement, testing support, and change management.
• Familiar with ethical AI practices, data governance, and regulatory compliance across the AI solution lifecycle.
• Bachelor's Degree in Computer Science, Engineering, Commerce, or Business Administration.
• Expertise in engaging stakeholders to capture and document business needs for AI initiatives.
• Ability to analyse workflows and identify areas for AI-driven automation and predictive analytics.
• Proficiency in converting business requirements into clear specifications for data inputs, model outputs, and performance metrics.
• Knowledge of AI model testing, including validation techniques, bias detection, and performance benchmarking.
• Governance and compliance awareness throughout the AI lifecycle.

• Competitive salary and comprehensive benefits package including market-leading medical insurance, group life, personal accident insurance, paid leave, and travel allowance.
• Employee preferential rates on loans and finance facilities.
• Staff discounts and offers across ADCB retail and commercial services.
• Learning and development opportunities through structured instructor-led courses, e-learning catalog, on-the-job training, and professional development programs.
• Flexible working arrangements, subject to eligibility and job requirements.
• Dedicated to creating a respectful, caring, and disciplined work environment aligned with your career ambitions.

Mid-Senior level

Full-time

Other