Associate Director - Partner Support Manager

Associate Director - Partner Support Manager. Moody's Corporation is seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Moody's strives to create an inclusive environment where everyone can be themselves, exchange ideas, think innovatively, and listen to customers in meaningful ways.

If you are excited about this opportunity but do not meet every single requirement, please apply. You may still be a great fit for this role or other open roles.

• Build on a software sales background to nurture and oversee existing partner relationships, and identify, select, and onboard new partners to deliver independent services projects in alignment with growth objectives.
• Develop and manage the Delivery Partner network in the Middle East region to support software implementation and business growth.
• Collaborate within Moody's Partner Ecosystem framework with Sales, Product, Marketing, Services, and Legal.
• Enhance and manage the regional partner strategy with the Partner Management team and the Strategy team, covering advisory firms and implementation vendors.
• Maintain a partner demand model with the MA Program Management team and MA Regional Services team to forecast and manage staffing and assignments.
• Source new partners; manage existing partner bench; negotiate rates; drive partner adoption within the organization.
• Manage flow of subcontracting and prime project work toward partners in accordance with the strategy.
• Build relationships with partners and internal stakeholders, working with cross-border, multidisciplinary teams.
• Develop win-win relationships that meet profitability and growth objectives for both partners and Moody's Analytics (MA).
• Communicate effectively to ensure partners are informed of MA's Banking Segment products, services, and requirements.
• Ensure partners are trained and certified to MA standards and identify areas for improvement.
• Monitor partner performance against SLAs, quality standards, and MA standards; track progress via a partner dashboard.
• Collaborate with the Banking Partner Alliance team, Regional Services team, Sales, Product Design to develop strategies for leveraging partners to generate incremental sales and provide partner-based solutions where appropriate.

• Knowledge of the financial services and software industry; previous channel management experience is highly desirable.
• Partner-management and/or client-relationship-management experience.
• Software or services sales experience is beneficial.
• Proven track record in the financial services industry or a leading consulting company.
• Strong commercial focus with negotiation experience.
• Excellent interpersonal skills, attention to detail, a can-do attitude, and pragmatism.
• Proficiency in a second language is a plus.
• Ability to lead meetings with senior and C-level management.
• Self-starter with high energy and the ability to execute on business objectives.
• Ability to multitask, adapt to changing priorities, and work under pressure.
• Experience in at least one of the following: portfolio management, loans origination, risk or financial modelling, stress testing, regulatory requirements.

Bachelor's degree in Business, Finance, or related field preferred.

Our Partner Management team is responsible for developing and managing the Delivery Partner network. We enable scalable software implementation, expand market reach, and support regional growth objectives. You will be part of exciting work in partner strategy, regional operations, and cross-functional collaboration across EMEA, APAC, and the Americas.

Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.