Associate Director of Sales - MICE

Mandarin Oriental Downtown, Dubai is looking for an Associate Director of Sales - MICE to join our Commercial Strategy team. Based at the Mandarin Oriental Downtown, Dubai within the Commercial Strategy department in Dubai, the Associate Director of Sales - MICE is responsible for driving revenue and developing the MICE (Meetings, Incentives, Conferences, and Exhibitions) segment by identifying new business opportunities, nurturing client relationships, and creating tailored solutions for high-impact events. Associate Director of Sales - MICE reports to the Director of Sales.

• Identify and pursue new MICE business opportunities across local and international markets.
• Build and maintain strong relationships with corporate clients, DMCs, and event planners.
• Prepare tailored proposals and conduct client meetings, site inspections, and negotiations.
• Collaborate with internal departments to ensure smooth planning and execution of group events.
• Monitor account performance and contribute to achieving the hotel's MICE revenue targets.
• Represent the hotel at trade shows and industry events to strengthen brand presence.

• Bachelor's degree in Hospitality, Business, or a related field.
• Minimum 5 years of sales experience in luxury hospitality, with at least 2 years focused on the MICE segment; luxury hotel pre-opening experience is advantageous.
• Proven track record in securing and managing high-value MICE accounts and events.
• Strong knowledge of MICE markets in the Middle Eastern region.
• Proficiency in sales systems such as Opera, Delphi, Salesforce, or similar CRM tools.
• Excellent communication, presentation, and negotiation skills; fluency in English required.

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the , you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Health & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Colleague Comfort and Convenience: Benefit from comfortable accommodation, duty transportation, and duty meals to ensure your work experience is both enjoyable and hassle-free.
• Competitive Salary and Benefits: We offer a competitive salary and an attractive benefits package, fully aligned with UAE industry standards, to ensure your financial well-being and stability.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Hospitality