Associate Director - Clayton

Join a well-respected national business with a reputation for delivering outstanding service to customers across Australia. Based at their Scoresby head office, you'll be part of a collaborative Credit team that knows how to work hard and laugh along the way. This is a 6-month fixed-term contract, with potential for extension upon its completion.

Reporting to the Credit Team Leader and working alongside 5 experienced colleagues, you'll be responsible for proactively managing customer accounts to ensure payments are received in a timely and efficient manner. This is not just about chasing payments; it's about building strong, professional relationships with both internal and external stakeholders so issues are resolved quickly and positively.

• Proactively review accounts to ensure adherence to terms
• Follow up on overdue accounts
• Monitor and manage payment arrangements
• Allocate payments and reconcile accounts accurately
• Release orders or place accounts on hold where necessary
• Liaise with internal stakeholders
• Manage and action emails

You'll be a confident and articulate communicator, able to negotiate and influence while maintaining positive relationships. You'll have proven experience in a similar credit or collections role, a knack for problem-solving, and a passion for continual learning.

• Excellent reconciliation and analytical skills
• A proactive, team-oriented attitude
• Solid computer skills and attention to detail
• Strong customer service focus

• Flexible start and finish times (8am-4pm or 8:30am-4:30pm)
• Hybrid work: Mondays & Fridays from home
• Supportive, friendly team environment, including a buddy learning program
• On-site parking and modern office facilities

If you're looking for a role where you can make an impact, work with a great team, and enjoy flexibility, we'd love to hear from you.

Apply now and take the next step in your credit collections career!

If this opportunity excites you, we'd love to hear from you! Apply today, and our team will be in touch within 1-2 business days.

Have questions or want to know more? Feel free to reach out to Mandi Vitalos for a confidential conversation.

At Veritas Recruitment, we're all about people. Whether you're seeking temporary, contract, or permanent opportunities, we take the time to listen, understand your goals, and guide you every step of the way.

We believe in honest advice, tailored support, and treating every candidate like the valued individual they are. Let us help you find your next great role and achieve your career aspirations.

Ready to take the leap? Apply now!