Assistant Outlet Manager - Garage

POSITION SUMMARY

Ensure staff works together as a team to provide optimum service and meet guest needs. Inspect grooming and attire of staff and address any deficiencies. Complete opening and closing duties, including setting up supplies and tools, cleaning all equipment and areas, and securing doors. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition supplies. Monitor dining rooms for seating availability, service, safety, and guest well-being. Complete work orders for maintenance repairs.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees. Serve as a role model and first point of contact for the Guarantee of Fair Treatment/Open Door Policy. Follow all company, safety, and security policies and procedures; report accidents, injuries, and unsafe conditions; complete safety training and certifications. Ensure uniforms and personal appearance are professional; maintain confidentiality and protect company assets. Welcome and acknowledge guests per company standards, anticipate and address guest needs, assist individuals with disabilities, and thank guests sincerely. Communicate clearly and professionally. Develop and maintain positive relationships with team members, support organizational goals, and respond appropriately to concerns. Ensure adherence to quality standards and suggest improvements for efficiency, productivity, safety, and cost savings. Read and verify information visually, inspect tools and equipment, and perform physical tasks such as standing, walking, lifting, and maneuvering objects up to 50 pounds. Perform other duties as requested by supervisors.

PREFERRED QUALIFICATIONS

• High school diploma or G.E.D. equivalent
• At least 2 years of related work experience
• At least 1 year of supervisory experience

Marriott International is an equal opportunity employer committed to diversity and inclusion. We do not discriminate based on disability, veteran status, or any other protected category under applicable law.

Required Experience: Manager