Assistant Manager-Leasing (UAE National) - Residential - Dubai Holding Asset Management

About Dubai Holding Asset Management:

Dubai Holding Asset Management (DHAM) owns and operates an extensive portfolio of 20 landmark retail destinations and 15 residential communities. The Group plays a focal role in shaping Dubai's position as a global leader in business, tourism and leisure, contributing to its recognition as one of the world's most coveted and sought after liveable destinations.

About the Job:

An opportunity has arisen for an Assistant Manager - Leasing to join Dubai Holding Asset Management. The main duties and responsibilities of this role are:

• Source prospective tenants and generate new leasing leads, negotiating qualified deals from inception to final execution including submission for review.
• Assist the residential team in closing sales deals to ensure achievement of revenue targets and increase occupancy of the portfolio.
• Prepare proposals for individual and corporate clients for new leases and provide administrative support for registration of clients by coordinating with back office leasing (AXS) department to ensure timely preparation of tenancy contracts.
• Liaise with the tenant and obtain all documentation, internal approvals as per approved P&P and DOA and update the leasing system.
• Complete the checklist and circulate the documents for approvals prior to signing the lease agreement.
• Develop prospective tenant pipeline in consideration of client profile, financial stability and existing availability of units.
• Liaison with PM and Leasing Manager for approvals of new clients and provide excellent customer service, presenting full product knowledge to potential clients to ensure maximum customer satisfaction.

• Understand and attend to clients' needs and provide information on the most suitable real estate space, prices and ensure smooth settlement of customer issues and queries to increase customer satisfaction and retention.
• Develop and maintain relationships with existing and potential customers via meetings, telephone calls, emails and visits to prospect for new business to ensure good clientele database.
• Act as a point of contact for clients - coordinate issuance of tenancy contracts, trade licenses and permits, assist in timely collections of accounts receivables from partners and liaise to reconcile statements and ensure accuracy of billing to provide efficient customer service.

• Maintain all sales and customer related document as per internal guidelines to ensure ease of retrieval as required. Attend all leases leads generated and prepare the report analysis for lead generation.
• Check RERA indicator rate and conduct market rent survey to analyse the rent rates for neighbouring properties.
• Gather and analyse market data by using various methods such as social media, telephone, direct mail or face to face customer studies.
• Scan the local markets and update the management to gain a clear understanding of the market.

• Prepare and submit monthly reports - call reports, lead generation reports, contract receipt reports, occupancy vs vacancy report, monthly discount and offers report.
• Provide support on leasing systems to all departmental individuals and coordinate automation activities with respective departments.
• Attend leads generated via Lead generation system committing to the KPI and timeframe given without any fail.
• Coordinate with PM team to ensure reinstatement of units, by selecting vacant units to be re instated on monthly basis as required and make it ready for viewing and move in.

The ideal candidate for this position will have the following experience and qualifications:

• Bachelor's degree in Business Administration or a related field.
• 4-6 years of experience in leasing or a similar role.
• Experience in the Middle East is preferred.
• Strong business development skills with a results oriented mindset.
• Excellent analytical and problem solving abilities.
• Strong planning, organizing, and time management skills.
• Effective negotiation and persuasion capabilities.
• Advanced customer relations and service orientation.
• Solid business acumen and commercial awareness.
• Excellent communication, networking, and interpersonal skills.
• Proficiency in Arabic is advantageous.

At Dubai Holding, we're committed to nurturing the success and well being of our colleagues. Join our dynamic and diverse team and enjoy a comprehensive benefit package that includes competitive compensation, career development opportunities, and a collaborative work environment. We strongly believe in creating an empowered workforce that will help us build a connected city for tomorrow. We are committed to attracting the brightest minds and nurturing the most pioneering candidates who desire to make a great impact on the future of Dubai.

Seniority level: Mid Senior level

Employment type: Full time

Job function: Administrative